Embracing Uncertainty Like a Leader
As human beings, there is nothing that drains us more than uncertainty. At the same time, we're surrounded by it. Leaders like Roslynn Willams (Chief People Officer, Dun & Bradstreet) sometimes appear super-human in their ability to handle uncertainty, but the truth is, this appearance is the product of a deliberate system.
The Firefighter Mindset
Understanding the mental models used by fire fighters helps professionals to operate in todays combustible business environments. The firefighter mindset offers a comprehensive and applicable model to handle crisis after crisis in a sustainable manner.